Categories of personal data

If you become our client, you may be asked to fill in certain details about yourself. These data are:

a) basic identification data – name, surname, title, company and CRN

b) contact details – phone number, e-mail address

c) transaction data – bank account number

When you fill out the contact form at www.reflex-zlin.cz/en/contact/ , you will be asked to fill out certain details about yourself. These data are:

Your name and surname

E-mail

We do not follow you on our website, so we only process your personal data that you voluntarily provide.

Security of personal data

We pay great attention to the security of your personal data. We have established technical and organizational security measures to protect your personal data as much as possible against unauthorized access to them. In addition to security, we also use data encryption in some areas. The security features for data protection are continuously adapted to current state of technology.

Source of personal data

We acquire personal data from you or third parties authorized to pass on your personal data.

Purpose of processing

All personal data is processed in a legal and transparent way and only adequate, relevant and necessary personal data are required in relation to the purpose of the processing.

We process your personal data to the extent necessary for the following purposes:

• on the basis of the obligations arising from contracts;
• on the basis of the obligations arising from the conditions of use of our services;
• on the basis of the obligations arising from generally binding legal regulations;
• keeping contacts with representatives of customers and business partners;
• to protect our rights and our legitimate interests;

The submission of personal data for the purpose of fulfilment of the contract is our contractual requirement and if you do not provide us it may be the result of non-conclusion of the contract.

In order to answer a query placed via contact form located at www.reflex-zlin.cz/en/contact/ we process your name, surname and e-mail address. If you do not provide us these personal data it could be the reason for not responding to your query.

We further process your name, surname and e-mail address for direct marketing purposes, when we can send you a business announcement to inform you about services offered by our company that we think you might be interested in. You are entitled to object at any time against the sending of commercial messages and to reject them at any time.

Processors of personal data

Your personal data are authorized to process on the basis of a contract for the processing of personal data those processors:

• logistics partners – contracting transport companies
• software, server, web, cloud or IT service managers or their business partners
• accounting office
• tax advisor

The above processors provide guarantees to implement suitable technical and organization measures so that the processing of your personal data complies with the requirements set by GDPR and to ensure the protection of your rights.

Method of processing personal data

Your personal data is processed manually in written or electronic form and in case of answering inquires sent via the contact form located at www.reflex-zlin.cz/en/contact/ in an automated way in electronic form.

Time of processing of personal data

We will process your personal data for as long as we provide our services for a term of the contract with our company and for the time required to our statutory obligation set by law. Your personal data provided through the contact form located at www.reflex-zlin.cz/en/contact/ are authorized to process for the time necessary to answer a query, but not more than 7 days.

Your rights under GDPR

In relation to our processing of your personal data you have the following rights in accordance with GDPR:

• the right of access to personal data;
• the right to correction;
• the right for deletion (the “right to be forgotten”);
• the right to limit the processing of data;
• the right to object against processing; and
• the right to lodge a complaint for the processing of personal data.

You can use all your rights by contacting us at reflex@reflex-zlin.cz.

You may also lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

This processing of personal data is effective from 25. 05. 2018.